Support
We're here to help
Questions, bug reports, feedback — one inbox, real humans. No ticket portal, no chatbot maze.
Business details
- Operated by: PromptCase
- Data & privacy requests: support@promptcase.dev
- Billing & invoices: handled by our Merchant of Record, Paddle (paddle.com)
Help us help you
Reporting a capture issue? Including these three things usually gets it solved in one reply:
- Which site or tool you were using — e.g. ChatGPT, Claude, Gemini, or the Claude Code CLI.
- Your version. Extension: open Options → About. CLI: run
promptcase --version. - What you expected vs. what you saw— e.g. “I sent a prompt on Perplexity but it never appeared in my dashboard.”
Docs
Setup guides for the extension and CLI.
Read the docsPrivacy
What we collect, what we never touch.
Read the policyTerms
The plain-language rules of the service.
Read the termsFound a security issue? Reports are welcome at the same address — support@promptcase.dev with the subject “Security”. We prioritize these.